Lori, Salon Manager and Stylist
I love my job – especially the variation in every day at the salon. I love meeting new people and helping to brighten their day. Some of my guests are going through huge challenges, and I can understand their vulnerability. Sometimes I can help lighten the burden a little with a sympathetic ear and a fresh new look.
I’ve always know that I wanted to be a stylist. I can remember the first time I cut my big sister’s hair – I was four years old! Mom was unhappy, but I loved the feeling. By the time I was in high school, everyone knew I was determined to make a successful career in cosmetology.
I might be the only stylist I know that loves to do perms! I find the whole process soothing, and I can produce amazing results.
My favorite “go to” product is Paul Mitchell Fast Form styling cream. I use it with many of my guests to provide a soft hold and added texture without weighing the hair down. It’s my “magic in a bottle.
In high school, everyone kept asking me if I would do their hair. So, when it came time to choose a career, becoming a hairstylist seemed like the right fit. I earned my cosmetology license from Moraine Park Technical College in Fond du Lac, Wisconsin.
I grew up in Illinois and moved to Wisconsin when I was a teenager. I graduated from Slinger High School. Today, I live in Barton, Wisconsin, and work at the West Bend Supercuts.
My favorite part about being a stylist is the interaction I get with other people. I love it when I get to provide “customer service” and that service is appreciated.
When I’m not behind the chair, you’ll find me spending time with my two dogs. I also love walking, swimming, camping, and cooking.
Shonta, Salon Manager and Stylist
I love listening to our guests – I learn many new things from our guests every day. I love that I can earn a living being creative and making people happy.”
I enjoy being both a stylist and being a salon manager at the same time. They are two very different responsibilities and I work hard to succeed at both.
I have a guest that comes to me with very specific requirements. If I listen to her carefully, I can make her happy every time.
I love a clean, sharp haircut, and I love what I can do with professional haircolor. The best part for me is when my guest leaves the salon looking and feeling better than when they came in.
Santana, Salon Manager and Stylist
My mom has been my biggest supporter, and she helped me to pursue a career in cosmetology. I’ve worked so many places, but always enjoyed it when there was an opportunity to interact with lots of people. I feel like I was meant for this career.
It’s a special challenge with a new guest tells at the start of a service, “No one has ever been able to get it right.” I’ll listen carefully and spend the time to truly understand their needs. Too many stylists rush this part. It’s all about the consultation. By the end of the service, I’ll usually hear, “You nailed it!” Not because I’m a better stylist, but because I’m a better listener.
I once had guest that told me I wouldn’t be able to cut his hair well because I’m African American, which was really weird. I said I will prove you wrong. Let me cut your hair, and if you don’t like, then I’ll pay for it. He was very picky, but I gave him the best damn haircut had has ever had. That was two years ago, and he keeps coming back to me.
Sometimes I’ll seat a guest that is struggling with self-image. I love helping them to achieve the look they want. They leave looking better, and they feel a little better about themselves. I get goosebumps every time.
Being a salon manager is special too. I love helping my team to learn and to grow. The best part is when my stylist knows that she or he is improving, and they come to believe in themselves even more.
Charity, Salon Manager and Stylist
I’ve been in our salon in Waukesha for over eight years. It’s special – comfortable, happy stylist team, gracious and loyal guests – I love it here. It’s a special thrill for me to be the manager, “in charge” of helping our guests and our stylists
I admire stylists that discovered their passion when they were young. After high school, I was lost and went to cosmetology school as the only one-year program I could find. The joke was on me though and I fell in love with it. I’ve been behind a chair 25 years now, and it’s all I’ve ever wanted to do.
I have a progressive condition that affects my mobility and balance. I refuse to let it stop me. When guests ask, I tell them, “All I know how to do is to get up and do it.” You play the cards you’ve been dealt. For me it’s that simple.
My pickiest guests are some of my favorites. They come back because I can deliver exactly what they want. I’ve heard so many times, “Wow, you actually listen!” It makes me smile, but it seems so obvious to me. I tell them, “Of course I listen, your stylist SHOULD listen.